Before you book

What to expect, and what we ask of you.

Health and Safety:

-Clients with infections, bruising, or any health concerns should refrain from booking until the issue is resolved.

-I will not service clients with damaged or infected nails to ensure the safety and health of all clients

-If you are feeling sick, please reschedule to ensure the safety of other clients

Deposit/Rescheduling:

-A deposit is required to secure an appointment time.

-The deposit does go towards the total.

-A 24-hour notice is required for any Rescheduling or Cancellations. Failure to provide ample notice will result in loss of deposit.

Late Policy:

-If you are late more than 10 minutes for your appointment, treatment may be shortened or amended.

-Late more than 10 minutes will result in 50% loss of the deposit

Communication:

-Clear communication of any change to the nail service is recommended to ensure a smooth appointment, along with the satisfaction of the desired nails.

-Please arrive safely. If you are running late, please let me know.

I have the right to refuse service.

Running late
We hold your slot for 10 minutes past your start time.
Arriving late
20% of the service.
Not turning up
100% of the service.

Changes, lateness and no-shows

Running late
We hold your slot for 10 minutes past your start time.
Arriving late
20% of the service.
Not turning up
100% of the service.